STEP’s facilities are currently closed to customer walk-ins, but most of the agency’s services – considered essential – continue to offer assistance to individuals and families, many of whom are navigating social assistance for the first time due to COVID-19.

“STEP is committed to protecting the health and wellness of our customers and staff, while continuing to provide life-sustaining and self-sufficiency services. We will continue to monitor the situation daily and make additional and measured changes as appropriate,” said Jim Plankenhorn, STEP President & CEO.

STEP Service Navigation. If you are not sure if STEP can help you, or are not sure what resources are available in the community, please contact STEP at 570.326.0587 or via email at step@stepcorp.org, and they will help you navigate available resources. The general registration form and service assessment questionnaire can be found at http://www.stepcorp.org under “Register Now” at the top of every page.

STEP Supportive Housing Program is focused on helping individuals avoid foreclosure or eviction. Eligible customers do not have an eviction notice or outstanding judgments, do have household income, and have lived in Lycoming County for the last 12 months or most of the last two years. Further eligibility criteria apply; call STEP for details.

STEP Transportation is providing life-sustaining trips. This includes medical appointments, grocery shopping, and transportation to work. Please call 570.323.7575.

STEP Utilities Assistance Program is still operating. PPL OnTrack applications can be completed at pplelectric.com/ontrack. All utilities inquiries, including questions about the UGI CAP program, can be directed to STEP at 570.326.0587.

STEP Early Learning Resource Center for Region 7 is available to support caregivers seeking child care and providers. Call 570.327.5495. Pathways to Success Early Learning Housing Options Workforce Development Community Collaboration Independent Living.

STEP Head Start programs are suspended until further notice, in accordance with the PA statewide school closure announced by Governor Wolf.

STEP Office of Aging: STEP Centers for Healthy Aging are closed until further notice. Meals on Wheels will continue to be delivered with precautions to protect vulnerable populations. You can call STEP Office of Aging at 570.326.3096 to sign up for Meals on Wheels. AARP Tax-Aide has been suspended until further notice. Protective Services and social services for older adults are still available.

Lycoming County and Clinton County Long Term Care Ombudsmen are also still available to assist with any concerns or questions that come up for you or your loved one residing in nursing homes, personal care homes, and older adult daily living centers. You can reach your local Ombudsman at 570.601.9557.
About STEP, Inc.

STEP, Inc. is one of 1,100 Community Action Agencies nationwide, and a member of the Community Action Association of Pennsylvania. Founded in 1966 and formally known as the Lycoming-Clinton Counties Commission for Community Action (STEP), Inc., the agency recently celebrated 50 years of partnerships and service to the community. The mission of STEP, Inc. is to engage diverse individuals, families, and communities in the pursuit of social and economic success. STEP, Inc.’s mission is accomplished through five Pathways to Success: Early Learning, Housing Options, Workforce Development, Community Collaboration, and Independent Living.